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The impact of AI and automation on customer operations
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Pypestream
Nov 12, 2020
Pypestream and Pulse have partnered up to bring you a white paper that delves deep into how artificial intelligence and automation are impacting the way in which executives handle customer operations.
We surveyed 100 customer experience executives from various industries and asked them questions about how AI and automation can help fill gaps in their customer service and what benefit they see in implementing these technologies.