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The

Pypestream

Platform:

Delivering

Pypestream delivers a seamless, app-like experience with the convenience of a chatbot that drives adoption and delights customers.

Experience the Future
Experience the Future of Customer Engagement with Pypestream
Overview

At Pypestream, we are redefining customer engagement. Our platform bridges the gap between convenience and sophistication, offering a seamless, app-like experience coupled with the simplicity of a chatbot. We are committed to driving adoption by making interactions intuitive and engaging, ensuring every customer interaction is not just a transaction, but a delightful experience. Discover how our innovative approach is shaping the future of customer communication.

Pypestream, explained.

Empowering  self-service

Start with one business process or thread together several workflows to meet your needs across the customer lifecycle.

A library of configurable experiences

Our Microapps are woven into your current workflow focused on revenue and resolution in your digital channels.

Delivering unique customer journeys

Threaded into solutions without disrupting current tech stack and substantially reducing the need for live agent escalation.

How it

Phase 0-FastStart
Rapid Onboarding

The Pypestream FASTSTART™ phased onboarding approach will enable you to dramatically improve client engagements in 2 weeks, through strategy development, solution design and build implementation and continuous improvement.

Phase 1-Scope
Strategy Development Workshop

An interactive workshop led by your expert customer experience team, PypeX, that will guide you and your team through developing an actionable plan.

Phase 2-Create
Solution Build & Design

The Pypestream FASTSTART™ phased onboarding approach will enable you to dramatically improve client engagements in 2 weeks, through strategy development, solution design and build implementation and continuous improvement.

AI Design
Technical Integrations
NLU & AI Training
Testing & Collaboration
Phase 3-Deploy
Implementation

The PypeX Team will have your first, on-brand self-service solution deployed and live in 8-16 weeks.

Phase 4-Analyze & Refine
Customer Success

Your dedicated PypeX team member will provide on-going support, implement upgrades and recommend advancements to your solution.

works

Pype team

At Pypestream, we pride ourselves on delivering exceptional customer experiences. Our dedicated CX team is at the forefront of this commitment, blending cutting-edge technology with unparalleled expertise.

Previous companies include: EY, Accenture, IBM, Nuance Communications, JD Power, LogMeIn, JotForm

20
CX Professionals
8
years
Average industry experience

Most common degree is Linguistics or Cognitive Science

9.7/10
CX team rates in customer satisfaction
2.5
years
Average tenure at Pypestream

Integrations

Customer Success Stories

Industry:
This is some text inside of a div block.
Our Solution:
Self-Service Automation
Top 3 microapps deployed:

Account management

Troubleshooting

Product recommendation

Turning a cost center into a revenue center.

LoopTV, a B2B streaming service, partnered with Pypestream to deliver aself-service automation platform for their customers. As business needsevolved, the Loop Team continued to collaborate with Pypestream to turntheir support chatbot into  a way to drive existing user growth andretention. Now this sophisticated and connected solution delivers bothcustomer support and revenue.

93%
70%
Automation containment rate
~4K
New device sales via Pypestream
85%
53%
Avg.CSAT with Pypestream
Industry:
This is some text inside of a div block.
Our Solution:
Self-Service Automation
Top 3 microapps deployed:

Account management

Troubleshooting

Product recommendation

Turning a cost center into a revenue center.

LoopTV, a B2B streaming service, partnered with Pypestream to deliver aself-service automation platform for their customers. As business needsevolved, the Loop Team continued to collaborate with Pypestream to turntheir support chatbot into  a way to drive existing user growth andretention. Now this sophisticated and connected solution delivers bothcustomer support and revenue.

93%
70%
Automation containment rate
~4K
New device sales via Pypestream
85%
53%
Avg.CSAT with Pypestream
Industry:
This is some text inside of a div block.
Our Solution:
Self-Service Automation
Top 3 microapps deployed:

Account management

Troubleshooting

Product recommendation

Turning a cost center into a revenue center.

LoopTV, a B2B streaming service, partnered with Pypestream to deliver aself-service automation platform for their customers. As business needsevolved, the Loop Team continued to collaborate with Pypestream to turntheir support chatbot into  a way to drive existing user growth andretention. Now this sophisticated and connected solution delivers bothcustomer support and revenue.

93%
70%
Automation containment rate
~4K
New device sales via Pypestream
85%
53%
Avg.CSAT with Pypestream
Industry:
This is some text inside of a div block.
Our Solution:
Self-Service Automation
Top 3 microapps deployed:

Account management

Troubleshooting

Product recommendation

Turning a cost center into a revenue center.

LoopTV, a B2B streaming service, partnered with Pypestream to deliver aself-service automation platform for their customers. As business needsevolved, the Loop Team continued to collaborate with Pypestream to turntheir support chatbot into  a way to drive existing user growth andretention. Now this sophisticated and connected solution delivers bothcustomer support and revenue.

93%
70%
Automation containment rate
~4K
New device sales via Pypestream
85%
53%
Avg.CSAT with Pypestream
Industry:
This is some text inside of a div block.
Our Solution:
Self-Service Automation
Top 3 microapps deployed:

Account management

Troubleshooting

Product recommendation

Turning a cost center into a revenue center.

LoopTV, a B2B streaming service, partnered with Pypestream to deliver aself-service automation platform for their customers. As business needsevolved, the Loop Team continued to collaborate with Pypestream to turntheir support chatbot into  a way to drive existing user growth andretention. Now this sophisticated and connected solution delivers bothcustomer support and revenue.

93%
70%
Automation containment rate
~4K
New device sales via Pypestream
85%
53%
Avg.CSAT with Pypestream

Be the Catalyst of Customer Happiness

Ready to Embark on a Journey with Pypestream?